The Referral Economy Is Dead. Here’s How Smart Brokers Are Creating Repeat Clients Instead.

You can’t build a business on hope. And right now, too many brokers are hoping for referrals that never come.

You did the loan. You saved the deal. You delivered the dream.

And then the thank-you message never came. The birthday call stopped. The refinance happened without you.

According to research by The Adviser, over 70% of brokers say they struggle to retain clients beyond the first 12 months — with refinance and direct-lender churn growing every year.

Referrals are unpredictable. But relationships built on shared wealth? That’s where the power is.

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Why Most Brokers Are Invisible After Settlement

Let’s be honest. Once the loan settles, most clients think your job is done. Even if you were the one who made the deal happen, the bank still gets the credit.

And then the big 4 start calling them directly. Your name fades.

Meanwhile, more than 600 new SMSFs are registered in Australia every week — and many of them are looking to invest in property, without a broker in sight.

You’re left hoping for the phone to ring again.

Hope isn’t a growth strategy. Legacy is.

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From Referrals to Repeat Clients: What Elite Brokers Are Doing Differently

The best brokers aren’t waiting to be remembered.

They’re becoming unforgettable — by helping their clients build something bigger than a loan: a future.

How?

• Helping clients invest in income-generating property from just $65K*
• Structuring deals inside super to unlock new serviceability
• Offering co-ownership models (TIC Property) that work even after setbacks like credit repair or life events

And the best part?

You get paid upfront. On exchange. No clawbacks.

That means real income — not delayed commissions or attrition risk.

Supavest’s TIC Property solution has helped brokers turn post-settlement drop-offs into long-term partnerships — with repeat deals, SMSF expansion, and structured referrals.

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The New Broker Model: One Client. Ten Deals. Zero Churn.

Let’s paint the picture:

You help Sarah, a 45-year-old teacher, buy her home. Three years later, she reaches out — ready to invest. But the bank said no. You introduce her to TIC Property. She co-invests from her SMSF. A year later, her husband joins. Then her cousin. Then a referral from her workplace. All through you.

That’s not a loan. That’s a legacy.

What Are You Building? A List of Loans? Or a Business That Lasts?

You don’t need 100 cold leads. You need 10 clients who come back, again and again — and bring others with them.

That’s what this model creates. Leverage, loyalty, and long-term income.

In an industry where trail commissions are shrinking and banks are poaching your clients, TIC Property positions you as the strategic partner — not just the broker.

Let the banks win the rate war.

You? Win the relationship.